Platform Settings

Before launching any campaigns on AlgorithmX, you must configure your core sender identities. This ensures high deliverability, brand trust, and compliance with anti-spam policies.

1. Domain Verification

To send any email campaigns, you must first verify your sending domain.

Step-by-Step Guide

1. Navigate to Settings > Domain in the left sidebar.
2. Click Add New Domain in the top right corner.
3. Enter your domain name and click to view the required DNS Details.
4. Add these DNS records (TXT, CNAME, etc.) to your domain registrar (e.g., GoDaddy, Cloudflare).
5. The status will initially show as Pending. DNS propagation can take anywhere from a few hours up to 48 hours.
6. Once verified, the status will change to Approved, and all required values will show a green checkmark.

[!WARNING] Do not send campaigns while your domain is in Pending status, as this will result in immediate hard bounces.

2. Setting Your Email Sender

Once your domain is approved, you can configure your specific sender email addresses (e.g., [email protected]).

1. Go to Settings > Email Sender.
2. Click Add New Sender in the top right corner.
3. Select your verified domain from the dropdown.
4. Input the sender name (e.g., "AlgorithmX Team") and the sender email address.

3. WhatsApp and Meta ID Integration

To utilize WhatsApp Studio for automated customer communication, you must link your WhatsApp Business Account and Meta Business ID.

Step-by-Step Guide

1. Navigate to Settings > Facebook in the left sidebar.
2. Click to initiate the Meta Business authentication process.
3. Follow the standard Facebook login pop-up to authorize AlgorithmX to manage your WhatsApp Business account.
4. Once completed, your Meta ID and WhatsApp numbers will be synced and displayed on this settings page.

[!TIP] Ensure your Meta Business Manager is fully verified with corporate documents to unlock higher messaging limits on WhatsApp.